Product Search

For all your ceramic needs.....

Call: +61 07 3368 2877

51 Castlemaine Street,

Conditions of Sale


All goods and services specified in this price list are offered subject to our standard Conditions of Sale as herein unless specifically varied by us in writing.

Orders are accepted by us only on the terms that these Conditions of Sale shall be deemed to be incorporated in any contract arising there from.

Conditions sought to be imposed by a customer which conflict with these Conditions of Sale shall not be applicable to any contract.

These Conditions of Sale shall be construed and operated in accordance with the law of the:

· State of Queensland for purchase from Pottery Supplies, Queensland;

Any contract incorporating these Conditions of Sale shall be subject to the exclusive jurisdiction of the:

· Courts of the State of Queensland for purchase from Pottery Supplies, Queensland;


All warranties, guarantees and conditions other than those herein expressed or specifically referred to whether implied by Common Law, Statute, Custom of the Trade or otherwise are hereby expressly excluded. We accept no liability for any consequential loss, damage or expense of any kind arising from, or in consequence of, any fault or defect of any nature whatsoever.

We can accept no liability for death, injury, loss or damage of any kind whatsoever whether to person or property however caused, arising out of or in connection with any materials, goods or service supplied by us.

We accept no liability in respect of loss or damage to third parties caused directly or indirectly by any materials, goods or services supplied by us and we shall be indemnified at all times by the customer against such loss or damage.

Goods supplied may safely be used for the purpose specified, and within the limitations set out in the manufacturer’s guidelines, providing normally accepted methods of use are employed. We accept no liability where goods are used other than for the purposes specified, and within the limitations set out in the manufacturer’s guidelines.


Materials should be sample tested for suitability before use. It is important to prove their effectiveness under the particular conditions that they are to be subjected to. The buyer must make all claims within 7 days from receipt of materials and in no circumstances will the sellers be liable for any loss in excess of the contract price of the materials supplied.


All descriptions and specifications, including drawings, particulars of weights and dimensions submitted in writing or stated verbally, and the descriptions and illustrations contained in our catalogues, price lists and other literature are intended merely to present a general idea of the goods described and shall not form part of the contract. In accordance with our policy of continual improvement of products, we reserve the right to change the specification or delete items from our catalogues, price lists and other literature without prior notice.


All performance figures and information given by us are based on information supplied by the manufacturers and are such as they expect to obtain in a test situation. We accept no liability if this information is not obtained.


These are sold under their own guarantee conditions and time period. A non-refundable 50% deposit is required per order for kilns, machinery and equipment.


Although we make every effort to give prompt delivery and to comply with stated delivery dates, we cannot accept liability for any loss or damage due to delay outside our control. Freight quotes are based on a 10 minute delivery with no other wait time and are an indication only. Customers will be liable for all extra charges for any delivery taking longer than 10 minutes (including any wait time for the driver) and we reserve the right to amend freight charges in these circumstances.


When goods are despatched by third-party carrier, insurance is the responsibility of the customer and if requested with the nominated carrier under the conditions of carriage offered. Off-loading & moving into position shall solely be the responsibility of the customer.


Prices on our website/shoponline and price lists supersede those given in previous publications and are subject to alteration without notice. Such prices, including any given verbally, are intended for guidance only and unless otherwise agreed in writing, orders will be invoiced at prices ruling at date of despatch. All prices quoted are ex our store and despatched freight forward unless otherwise arranged.

Unless otherwise stated all quotations are made without engagement. No binding contract shall be created by acceptance by the customer of a quotation unless CONFIRMED IN WRITING BY OURSELVES. All quotations are valid for a period of 30 Days.


We allow credit to Education Establishments and similar bodies and we allow credit to other customers by prior arrangement and on production of acceptable trade and bankers’ references.

Payment of credit accounts is NETT 30 days from month end. Non-compliance will result in the automatic withdrawal of credit facilities.

The company may also charge the purchaser any legal costs incurred in recovering a debt when notice has been provided to the purchaser that the payment is overdue.

Goods remain the property of Pottery Supplies until payment is received in full.

Prices are correct at the date of printing but are subject to change without notice.

Errors and omissions accepted. (E & O.E.)

Privacy Policy

Pottery Supplies Privacy Policy

This privacy policy sets out how Pottery Supplies uses and protects any information that you give Pottery Supplies when you use this website.
Pottery Supplies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Pottery Supplies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/10/2012.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which youu have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 51 Castlemaine Street, Milton Qld 4064.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Payment & Shipping

We offer you the convenience of on line shopping but with that personal touch.

Due to the varied nature of our products the Shipping & Handling totals are only an indicative figure. This allows our staff to ensure that you receive your products as quickly as possible and packed according to their individual needs.

We will contact you prior to packing the order with an ETA and a firm Shipping & Handling charge. We will then arrange payment details. No orders will be shipped without prior payment in full.

Payment can be made by bank transfer or credit card over the phone or email. We do not take payment online.